I am an average user with average technical skills, and this one has me stumped. It could be that I got suckered on buying a defective drive, but a quick check on Google shows this is a very common problem with WD external drives and there are hundreds of suggested fixes. WD external hard drive cannot be recognized with the light on in PC Do not worry if your WD external hard drive suddenly stops working, fails to respond or cannot be recognized while the light is. I tried that several more times with the same result. I tried downloading a driver from WD, but it will not install. I saw an earlier response that involves modifying the registry, but I am very hesitant to do that because of past registry problems on a different PC. I am running XP with SP3 on an older Dell Latitude D620. to 2 TB WD External Media (my hard drive. The drive does not show in the device manager or through My Computer. That did not work same problem still but my dvd player is clearly working from the drive does come on now. There is no USB device acknowledgement of new device found. Seagate Desktop 8TB External Hard Drive HDD USB 3.0 for PC: 9.4: Check Price on Amazon: 5: WD 8TB My Book Desktop External Hard Drive: 9.2: Check Price on Amazon: 6: LaCie d2 Professional 8TB External Hard Drive Desktop HDD USB-C USB 3.0 7200 RPM Enterprise Class Drives: 9. The light comes on and there are soft noises from within, but when I connect to my laptop, the drive is not recognized. I have a WD 1TB external hard drive, supposed new without documentation.
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